At Chita telecom, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our broadband and internet services. By accessing our services, you consent to the practices outlined in this policy.
1. Information We Collect
Personal Information: When you sign up for our services, we may collect personal details such as your name, address, email address, phone number, and payment details. This information is necessary to provide and manage your services.
Usage Information: We collect non-personal data such as IP addresses, device details, browser type, and website activity to analyze trends, enhance security, and improve user experience.
2. How We Use Your Information
Service Provision: Your data is used to activate, manage, and support your broadband and internet services.
Communication: We may contact you regarding service updates, technical notices, or promotional offers. You can opt out of marketing communications at any time.
Legal Compliance: We may share your information when required by law or to protect our company, customers, and infrastructure from fraud and security threats.
3. Data Security
Chita telecom employs industry-standard security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
While we take all necessary precautions, no internet-based transmission is entirely secure. We encourage customers to implement additional security measures, such as strong passwords and secure networks.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience. These technologies help us understand visitor behavior, personalize content, and improve website performance.
You can disable cookies through your browser settings, but some website features may not function properly without them.
5. Third-Party Links
Our website may contain links to third-party websites not operated by Chita telecom. We are not responsible for the privacy practices or content of these websites. We recommend reviewing their privacy policies before providing personal information.
6. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage users to review it regularly.
7. Contact Us
For any questions or concerns about this Privacy Policy, please contact us at connect@chita.co.tz.