Seamless Internet Connectivity, Anytime, Anywhere
Experience lightning-fast and reliable internet solutions tailored to your needs. Whether you're working, streaming, or gaming, our high-speed network keeps you connected without interruptions.
- Expert technical team ensuring seamless service
- Unmatched network reliability
- Extensive coverage in 50+ regions
- 24/7 dedicated customer support
- Affordable and flexible pricing plans
- Trusted by thousands of satisfied customers
Our Mission
To provide reliable, high-speed internet solutions that empower individuals, businesses, and communities with seamless connectivity and innovative technology.
Our Vision
To be the leading internet service provider, delivering cutting-edge solutions that enhance digital experiences and bridge the connectivity gap across regions.
Our Values
- Customer-Centric: We prioritize customer satisfaction through exceptional service.
- Innovation: We continuously invest in technology to provide the best internet solutions.
- Integrity: We operate with honesty, transparency, and accountability.
- Reliability: We ensure stable, high-speed connections with minimal downtime.
- Community Focused: We strive to make digital connectivity accessible for everyone.
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Network Coverage Areas
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Happy Customers
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Experienced Employees
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Certificate & Awards Winner
Need Fast & Secure Broadband? Use Chita telecom
Frequently Asked Questions
To place an order for Chitatelecom Fibre service, you must first confirm the availability of fibre in your area using one of the following methods:
- Completing a coverage check on our website
- Message us on WhatsApp on +255 753 591 743
- Filling out a call-back request form
- Call our Customer Care line on 082 1904
Once you've completed your application, your order is processed and added to the network build plan. The fibre network is then rolled out in your area according to the build schedule. The installation partner will contact you for an appointment to survey your home and plan the installation. Once the installation plan is agreed upon, a separate appointment will be made with you for the installation partner to install the Chitatelecom Fibre service and required equipment at your home.
Service relocations will be allowed subject to the availability of fibre infrastructure at the location you're moving to. If our Chitatelecom team can provide Internet services at your new location, you'll be offered a service similar to the service you had at your previous location. However, you will incur additional costs relating to the provisioning of the service at the new location.
Please note: If the relocation is to an area without a fibre network, then your current contract may be cancelled without any penalty and you'll remain liable for the cost of the Customer Premises Equipment (WiFi-enabled router).
Please note: If the relocation is to an area without a fibre network, then your current contract may be cancelled without any penalty and you'll remain liable for the cost of the Customer Premises Equipment (WiFi-enabled router).
The cost of Chitatelecom Fibre service varies depending on the package you choose. We offer a range of plans to suit your needs. For more information on pricing and available packages, please visit our website or contact our customer support team.
We are constantly expanding our fibre network. The availability of Chitatelecom Fibre service in more areas depends on the rollout schedule. You can check the coverage in your area by visiting our website or by contacting customer support.
We are everywhere
Home Internet customers that did not provide an email address for service notifications
